Detailed text transcripts for TV channel - FOXNEWS - 20120330:13:08:00
>> reporter: well, martha, we're going to actually hear more on that here as you mentioned in a press conference right where i'm standing in about 25 minutes. so far the jefferson county sheriff's department is blaming a software glitch on that 12% of that burn area that didn't receive the reverse 911 call. however the president of the company that provides that service, first call network, is saying that the service worked just fine. folks didn't get a call didn't pick up the phone or had disconnected service. cole meyer was in that area and did not receive a reverse 911 call. take a listen. ...