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Older adults tend to be more at risk than others during emergencies, especially if they live alone, are low-income, have a disability or live in a rural areas.
People call the 988 Lifeline for many reasons, but the most common type of calls received are from people experiencing extreme emotional distress, such as anxiety, depression, anger or fear. Other common calls may involve situations where a caller requires immediate crisis intervention. Crisis counselors work with the callers to de-escalate complex situations, create