How Shopify is using Zendesk Support as a one-stop-shop to seamlessly connect with customers
Share on In 2012, Canada-based software company Shopify, was poised for the kind of 'hold-onto-your-seat' hypergrowth that most startups dream of. At the time, the company had been named as one of the ten most innovative retail companies by Fast Company, and was onboarding new merchants onto their cloud-based e-commerce platform at a rapid pace. Over the next four years, Shopify grew fast—from 20,000 merchants to more than 300,000. Shopify has remained at the industry’s forefront by offering timely integrations with payment providers like Apple Pay and emerging messaging platforms l...