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Corey Smith began working in car dealerships in 1998. Since that time, he has worked as a service advisor, executive sales director and corporate service trainer, among other roles across the F&I industry. He is an expert in process development and improvement as well as training and business development strategies, with a proven success rate sustaining increases in revenue, service drive traffic and reduction in expenses, all while maintaining the highest level of employee and customer retention. Corey has nearly 20 years of Fixed Operations experience in the automotive industry and is a ...

Value-based programs enable Fixed Ops to generate more profits and foster repeat customers.

The Consumer Revolution and the Auto Retailing Future Originally hosted by WardsAuto in February, this on-demand webinar explores how digital tools impact the future of vehicle sales, F&I sales and service/fixed ops. Duration: 1 hour The digital age has altered consumer buying habits dramatically, a trend accelerated and solidified as a result of COVID-19. Dealers stand to gain from this transition to digital. Higher profit margins are forecasted as Internet sales increase staff throughput, lessen the need for maintaining large and expensive facilities and provide new revenue opportuni...