Detailed text transcripts for TV channel - CNN - 20170411:07:09:00
A man from a united airlines flig flight. it was the united airlines personnel at the scene who allowed the situation to be handled so poorly. first, they handled the situation poorly, and essentially put the police between a rock and a hard spot and forced them to make decisions -- did they make the right wrong, did they make the wrong one? >> having said what you said about united, how does that make you feel about flying united? >> i'm actually trying to get moved. i was supposed to take a united airlines flight to get home from this trip, and i'm trying to get that flight canceled in excha...