>> virgin america is the number one. this is the second year it ranked number one. researchers at wichita university compiled the data looking at bag handling issues, on-time performance, bumping and flight complaints. so as far as bag handling issues, virgin america had the fewest issues. america eagle and american airlines had the most issues to rank worst. hawaiian airlines -- >> that doesn't help me. >> american eagle, as far as bumping issues, if a passenger was bumped involuntarily or denied boarding, that was jetblue and the worst was skywest. >> thank you, sir. >> barbara walters and h...