Etihad Airways accelerates transformation plan to mitigate impact of pandemic
Putting health and wellbeing first In 2020, Etihad established Etihad Wellness, an industry-leading program to ensure wellbeing at every stage of the customer journey and provide greater peace of mind when traveling. A key service differentiator for the airline, Etihad Wellness is championed by specially-trained Wellness Ambassadors who are available 24/7 to provide essential travel health information and care pre-flight through a webchat on etihad.com, at the airport, and on board. Etihad Wellness maintains the highest standards of cleanliness and hygiene at every customer touchpoint, with a...