CNN New Day Sunday October 27, 2013 10:34:00
Aren't selling, then people will gravitate toward the items that are more popular. >> reporter: tell that to starbucks. after conquering coffee, the seattle house of high-priced hot liquids is opening tea houses. >> the acquisition of juice, the acquisition of food, the tevana relationship, all of that is enhancing the experience with starbucks, creating different need states for our customers and recognizing that these things are about creating complementary experiences for our coffee customer. >> reporter: but back in burger land, customers would like to keep it simple. >> mcdonald's has don...
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