Detailed text transcripts for TV channel - CNN - 20170413:11:51:00
The forceable removal of that passenger from a united airlines flight is proving to be a costly mistake. christine romans is here with more. >> united airlines will reimburse all passengers on flight 3411. that's the flight where dr. david dao was bloodied and dragged from that full flight to make room for last-minute crew members. passengers tell cnn the airline called them tuesday night, offered an apology, told them they'd be reimbursed through their original form of payment. on paper at least, united has already paid a very big cost. its stock initially tanking. looks like the stock could ...