BBCNEWS BBC News June 4, 2024 15:20:00
Housing provider should do an inspection of its property, and that often doesn't happen. the first time attendance reports a repair shouldn't be the first time that a housing provider knows of problem. this is something that needs to be addressed at the individual provider level, the housing provider and council level, and the regulator doing those proactive inspections, and then penalising authorities, certainly strongly worded them if they don't change their practices and then penalising them. on individual complaints, if they go to the housing ombudsman, they can be awarded compensation aga...