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Former Flight Centre boss David Coombes has been appointed House of Travel chief executive. In a coup for House of Travel, the industry veteran will take...
News by Glen Norris Premium Content Former Flight Centre workers suing the travel giant for unpaid wages allege they were under pressure to greet customers within seconds of them walking in the door, provide quotes within an hour and to work back to complete sales. The Together Union, which is representing five former sales agents allegedly owed $250,000 over several years, say the company's promise to beat the price of its competitors meant staff were required to provide a written quote to the customer within an hour and to close the sale before they ...