Thousands of COVID-19 vaccine appointments turn out to be no-shows in Santa Clara County
The state's largest single health care provider, Kaiser Permanente, is lagging well behind other systems when it comes to vaccinating even their oldest and most vulnerable patients. Pham worries about the interactions he has with customers on a daily basis, and was disappointed to learn that there were more than 4,500 no-shows last week at the COVID-19 vaccination sites operated by the county. That number was roughly 10% of the available appointments. "I'm really upset about that, because if they sign up, they have to go there to get it," said Pham. County officials say they already adjust fo...