Addressing Telecoms Consumers' Complaints
Emma Okonji writes on the benefits of the introduction of the Do-not-Disturb code in the telecoms sector A recent study carried out by the Nigerian Communications Commission (NCC) revealed a downward trend in the number of complaints from telecoms subscribers, especially in the area of unsolicited messages. These messages had, over time, became irritating to telecoms subscribers who received them, and more so irritating when the messages come in bulk to fill up the phone storage capacity and drain phone batteries faster than normal. At the inception of Global System for Mobile Communication (...
Source: thisdaylive.com