"A vision for change leadership: Trust, transparency and accountability" by Clare McKenzie, Keith Brophy et al.
At the University of Wollongong (UOW) Library, we created a vision for digital transformation through the Future-Ready Library Strategy (University of Wollongong Library, 2018). This was a conscious commitment to becoming a ‘digital-first’ library and with a strategic and disruption-ready mindset already in place at the onset of the COVID-19 pandemic, we were able to apply and accelerate many of our planned initiatives. At the start of the crisis, the library leadership team adopted a business continuity approach to decision making, inclusive of representatives of critical service areas fo...
Source: uow.edu.au