Page 12 - Gate Agents News Today : Breaking News, Live Updates & Top Stories | Vimarsana

New tonight, t new tonight, the new airline offer, delta now willing to pay up to almost $10,000 in compensation to passengers willing to give up their seat on overbooked flights. the policy amid outrage over united's violent removal of a passenger. here's david kerley. >> reporter: fallout is spreading through the industry tonight. dr. david dao refused $800 to leave his seat. tonight, another airline, delta, is giving its employees the ability to hand out more money to bumped passengers. abc news has obtained a memo in which the airline tells gate agents, rather than just $800, they can of...

Air travel is the safest form of transportation, now more affordable than ever before, more people can fly and flight cancellations are at their lowest in decades, so more people are flying. i actually feel bad for people that work at the airlines, so i think that first reaction to this crisis with dr. dao was to rally around his people. he's trying to merge two continental united, he feel like his people are under assault. >> they are. gate agents are screamed at on a daily basis. they raised prices when oil prices went up but never came back down. >> nasa says it is most likely to be seen on...

Regular habit of most airlines, but on flight attendants and gate agents doing things like this and more, taking people off planes at will. in fact, we have a rule of thumb that we tell people, if you tell the flight attendant or the gate agent that you're going to report them or you tell them you're filming them so you can document what they're doing to you guaranteed you'll be thrown off the plane. it was rampant out there and this wasn't a legitimate bumping and overbooking situation. the federal regulations do not come into a play so there are no limits on what this gentleman can recover o...

In the airplane and there was -- in that respect, it is as much a question of how it got there as it is what were the conditions in place amongst both chicago aviation police and right alongside that, how this situation unfolded with gate agents, cabin crews, to find a person that would give up their seat for these crew members? >> yeah. i have got to go, jon. i think it's -- i think you may not have the same standards for outsourced employees or companies than you have for your own employees and companies. that should be an issue they look into as well. we appreciate your time, thank you, jon...

Question of how it got there as it is what were the conditions in place amongst both chicago aviation police and right alongside that, how this situation unfolded with gate agents, cabin crews, to find a person that would give up their seat for these crew members. >> yeah. i have got to go, jon. i think it's -- i think you may not have the same standards for outsourced employees or companies than you have for your own employees and companies. that should be an issue they look into as well. we appreciate your time, thank you, jon, our reporter there. when we come back, we'll continue to follo...