Digital transformation delivers more than productivity -- it rebuilds public trust, too -- GCN
New data suggests the widening gap between citizens’ expectation of digital service and reality threatens to further undermine trust in government.
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New data suggests the widening gap between citizens’ expectation of digital service and reality threatens to further undermine trust in government.
One idea for closing the digital divide in New York City proposes allowing underserved households to pay for high-speed internet with electronic benefit transfer cards.
Familiarity with specific phishing incidents helps people remember phishing generally and recognize that it might explain the weird things they notice in an email. These stories are key to people going from “something’s fishy” to “is this phishing?”
To ensure successful transitions to the dynamic, but controlled, zero-trust environments, agencies should fully understand the complexities of the technologies and the key role of visibility.
The New York City Internet Master Plan outlines the city's strategy for bringing internet access to many of the city’s housing projects, or upwards of 1.6 million residents.