Generation-e takes Penrith City Council's contact centre telephony to the cloud
Answering enquiries across 26 business units to support over 219,000 residents.
Source: arnnet.com.au
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Generation-e revamps Regional Australia Bank's contact centre with Nice
Brings in cloud-based solution to streamline the bank's contact centre operations.
Source: arnnet.com.au
Generation-e boosts hybrid workplace practice with Phil Clapham hire
Clapham will develop the ecosystem of vendor relationships and focus on customer outcomes.
Source: arnnet.com.au
Nice awards top A/NZ partners in 2021
Optus Enterprise achieves A/NZ partner of the year for fourth year in a row.
Source: arnnet.com.au
Nice awards top A/NZ partners in 2021
Optus Enterprise achieves A/NZ partner of the year for fourth year in a row.
Source: arnnet.com.au