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California-based contact centre solutions provider Genesys has expanded its horizons beyond the call centre with the launch of an AI-powered employee...
World CX Summit - India to Showcase the Impact of Customer Centricity on Business Growth
The 10th global edition of the World CX Summit is set to impact India's CX landscape by bringing together renowned pioneers and experts in the field of customer experience. The summit aims to provide a
Cloud-based CX opens the door to faster innovation and the ability to try new CX capabilities at minimal expense, says NTT.
Bandwidth, a leading global enterprise cloud communications company, was awarded Overall Best of Enterprise Connect for its new Bandwidth Maestro next-generation enterprise communications platform