TAL rolls out Claims Assist to more super funds
Seven of TAL’s superannuation fund partners – Aware Super, Rest Super, LGIA Super, MyLife MyInsurance, NGS Super, Prime Super and TWUSUPER – now offered their members access to the digital service, which complemented the services TAL's claims team to enhance customers' claims experience by making the process as simple, transparent and quick as possible. Jenny Oliver, TAL chief claims officer, said TAL recognised that for many customers, the convenience and ease of access that comes with a digital experience can lessen the burden of the claims process. “We are continually looking...