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Hand, but we have to understand that this is not the first time. in many ways, this is sort of like deja vu. you know, we have been here before. so first and foremost, we have to tackle the given problem. but long-term, we have to work with the countries themselves. honduras is failing its people. it has to stop failing its people. it's got to give them economic opportunities, and it's got to clamp down on the crime rate there because it is an impossible situation for so many people. jon: the same thing can be said about guatemala? >> absolutely. and el salvador and nicaragua, really there are...

Hand, but we have to understand that this is not the first time. in many ways, this is sort of like deja vu. you know, we have been here before. so first and foremost, we have to tackle the given problem. but long-term, we have to work with the countries themselves. honduras is failing its people. it has to stop failing its people. it's got to give them economic opportunities, and it's got to clamp down on the crime rate there because it is an impossible situation for so many people. jon: the same thing can be said about guatemala? >> absolutely. and el salvador and nicaragua, really there are...

Out of geography here. had no more time in space and hit the mountains. if that's the case if they had enough control to do this on purpose, then why all these experts ask, did they not try to turn and make it to some of the other airports which were not really that far away. they would have at least had a shot at. so anderson those are some of the real questions that are out there right now. >> is it possible they didn't know they had a serious problem? >> you know that sounds like a crazy idea and yet, everyone we've talked to today said yes. it's absolutely possible. there's a phenomenon ca...

Maybe there's a problem with instrumentation that gives them the wrong sense of their air speed or the attitude of the planes pointing up or down, the altitude of the plane. maybe they become so fixated on a given problem they lose what's called situational awareness. and they don't know that they're flying into the mountains until it's too late to do anything about it. anderson? >> terrifying thought, that. tom, thank you. just aheadly talk to a french mountain guide who actual lily saw the crash site in the alps. he was able to get up there. and hopes for flight barcelona, flight 9525 origin...

The very next day you have 13 people that drive into their drive into the garage. >> neil: that client will not become a client. >> we have over 1,000 clients. we've got 6 or 7 that are death cases, serious and sad. we've got 75 that are serious injury cases. >> neil: cow have to prove what? prove the company knew about whatever the given problem was, whether it was the gas pedal, whether it was the brake thing wouldn't work. you have to be able to prove sort of a pattern, a systemic pattern, right? >> that is going to be an important part of proof. we have to show there is a fault with the de...