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Customer Empathy Starts With Having the Right Data: An Interview With Mukesh Mirchandani

Published: October 15, 2021

Mukesh Mirchandani talks data-driven empathy, shifting customer expectations and the intersection of customer journeys and data collection in this interview.

Source: cmswire.com

Related Topics:

Mukesh MirchandaniAnnie SprattVice PresidentGlobal Field Solution EngineeringFall SessionBreak Down Data SilosCustomer Behaviors