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Top News In Global Services Group Today - Breaking & Trending Today

Abg Jo: Collab a boost for state's journey towards IR4.0 - Vimarsana News

Abg Jo: Collab a boost for state's journey towards IR4.0

KUCHING (March 28): Sarawak Microelectronics Design (SMD) Semiconductor Sdn Bhd marked another milestone in its transformational journey to spearhead semiconductor industry in Sarawak with the signing of a Framework Service Agreement (FSA) with Germany’s X-FAB Global Services here yesterday. The

Henry Schein chief administrative officer retires, names chief operating officer - Vimarsana News

Henry Schein chief administrative officer retires, names chief operating officer

Henry Schein's chief administrative officer Gerald Benjamin is retiring and it promoted Michael Ettinger to chief operating officer.

American Express' CX Teams Take Customer Listening to the Next Level - Vimarsana News

American Express' CX Teams Take Customer Listening to the Next Level

CMSWire's CX Decoded catches up with Luis Angel-Lalanne with American Express, to discuss moving beyond transactional customer listening strategies.

Going Beyond Transactional Voice of the Customer Surveys - Vimarsana News

Going Beyond Transactional Voice of the Customer Surveys

Customer experience professionals at American Express have shifted its Voice of the Customer model to one based on sentiment.

IT industry can play a key role in raising services exports to $1 trillion a year, says Piyush Goyal - Vimarsana News

IT industry can play a key role in raising services exports to $1 trillion a year, says Piyush Goyal

He lauded the IT industry’s proposal to create IT hubs in tier-2 and tier-3 towns across the country and said the Central government would go all out to help the industry get top-class facilities.

Source: india.com