Customer Service vs. Technical Support — What They Are & How They Differ
Discover the key roles for customer service and technical support teams — and why they are both critical for your business.
Source: hubspot.com
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Network Support Engineer - IT-Online
– Produce relevant reports for internal management – Provide costing into budgets for projects and CAPEX – Documentation to reflect all processes and procedures – Define network policies and procedures Job Requirements: – Information Technology – national diploma or bachelors degree (optional) – Relevant qualifications/certifications in networking / hardware – Drivers license minimum code 08 – Minimum of 5 years relevant technical experience in the networking environment with demonstratable skills – Good Technical understanding of both Local and Wide area networking – Mi...
Source: it-online.co.za