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There’s a new metric in town, and it’s called Time Well Spent (TWS). This could be as important as the Net Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics.
House. they are now wondering if going to work is worth it after all. our report on all of it from nbc news correspondent tom costello. >> paul sherman says moving to florida during the pandemic was life-changing. leaving snowy chicago behind to work for the same employer from home, in sarasota. >> it felt like it was in paradise. blood pressure is lower, families happier, we spent so much time outside. >> midlands of americans have made similar moves leaving big city offices for suburbs or smaller towns, even when it's made -- even if they take a pay cut. google who -- they may lose a quarter...