Bank home loan delays trigger calls for 'compassion'
Jun 1, 2021 â 4.25pm Save Share Bankers have pleaded with mortgage brokers complaining of slow loan approval times to show compassion for staff coping with trying circumstances. Loan approval times at large lenders have blown out to a month or more as some work through a deluge of borrowers seeking to refinance at record low rates and first-home buyers scrambling to get into the property market. ANZ general manager Simone Tilley said the bank was doing everything it could, but setbacks such as the recent COVID-19 outbreak in India had seen the bankâs Bengalaru processing centre oper...