Grain Build It News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Product and send them an invoice and slam them out the door, they wouldn't want to come here. we want to do this because we think it's what's at the heart of what is fantastic about this. >> they can reap the benefits of the board and have grain build it for them, brad and mike still include them in the design process. many surfers also ought opt to buy kits to build their boards at home. even then, the experience is as personal as possible. >> if people need help, we're here literally 16 hours a day answering the phone, answering e-mails and people are sending us texts and sending us videos. ...

Of like it's no big deal. it's wood. we can work with this. having them here is a huge benefit. >> bob is actually building his seventh board. he says he's hooked. >> a lot of people just won't take the time to help you out. they have something going on. but if you have a question, the customer is number one with them. i keep saying i made my last board and they see me back again and again. >> it may be tough for some entrepreneurs to have their customers so close for so long, mike and brad say it's one of the best part of their jobs. >> if we wanted to just make money on people and get them a...