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British airways come being under fire by some customers for a tactic it claims will provide more efficient service to its flyers. the airline is using ipads to google personal information on a select group of first and business class passengers, information that includes what you like to drink, newspaper prefr preferences, and when you traveled. can't they google you on anything. they'll receive messages about specific passengers. it's part of british airways program of know me. it wants more personalized service by, quote, putting a face to a name. one passenger calls it creepy, but what does...

Is all about the president trying to win re-election here. >> well, let me tell you two reasons why i think the president was right to come out. right again with what he said before, one, we see a slowdown that really emanates from off shore. it emanates from china even, from europe where we're afraid that they'll pull us down with them. by coming forward now to say, give the middle income people of our country a tax cut, the president is saying to them, you will be able to have some money to spend. by the way, look at what that does for the middle class. it creates some certainty. the entrepr...

You stand? >> well, i stand with the president. i think it makes a lot of sense to go straight at the middle class. i recognize that there are people above that who would be very glad to have some further tax cut but they've already had a great deal more than the middle class. but i think you should understand what this means and i think the public should understand. when they see democrats coming forward, some differing with others, that's the big tent that we need in the congress. if you have what we have with the republicans that people fear to be a part of a party except one that speaks wi...

A donor going in shelling out a lot of money, it does make you wince a little bit if not a lot. >> it certainly does. a lot of republicans would say that's not the way we're trying to put this debate right now. i think they do agree in opposition to the president, they would argue, hey, we disagree with the president fundamentally. we disagree his plan in terms of extending the bush era tax cuts for the middle class. they say it needs to be done for the higher income earners, wealthier job creators. we need to help those people in an effort to build up this economy. as you speak about the numb...

It didn't work. the wealthy got wealthier but most americans struggled. instead of creating more jobs, we had the slowest job growth in half a century. instead of widespread prosperity, the typical family saw its income fall. the romney campaign pounced saying, quote, president obama's response to even more bad economic news is a massive tax increase. it just proves again the president does not have a clue how to get america working again and help the middle class. joining me now, washington, d.c. congresswoman eleanor norton holmes. thank you for your time. >> of course. >> this divide that...