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The 15th annual BWH Hotel Group Travel Summit was held virtually Friday, May 14 with a panel of top travel industry leaders from AAA, Google and the U.S. Travel Association. The panel discussion, led by Dorothy Dowling, Senior Vice President and Chief Marketing Officer of BWH Hotel Group, focused on traveler sentiment, road and summer travel, as well as trends reshaping the industry’s rebound.

BWH Hotel Group, Industry Leaders Discuss Summer Travel Rebound May 20, 2021 During the 15 th annual BWH Hotel Group Travel Summit, travel industry leaders discussed an uptick in bookings and trends shaping the industry. The panel, moderated by Dorothy Dowling, senior vice president and chief marketing officer of BWH Hotel Group, included Greg Staley, senior vice president of communications for the U.S. Travel Association; Nelson Boyce, managing director of Travel for Google; and Paula Twidale, senior vice president of Travel for AAA.  Panelists discussed how stimulus checks, savings, and th...

It’s no secret that COVID-19 has devastated the restaurant industry. Closures, restrictions, shortages, and other disruptions have put many restaurants out of business and set many more back in ways that will take years to recover from. According to the National Restaurant Association, sales revenue was $240 billion lower than expected in 2020, and the pandemic set restaurant growth back by 6 years. Restaurants had to pivot quickly, either improving or offering for the first time things like delivery, takeout, online ordering, and more to try and navigate a restaurant industry that changed...

Restaurants across the country are closely watching the debate over whether to raise the federal minimum wage, and how high it may go. While the $15 an hour minimum now looks unlikely to pass in the next few months, this is not the first time the debate has come up and it won’t be the last. As wages continue to rise, whether in individual states and cities or at the federal level, operators need to look for ways to keep labor costs under control. Implementing a more modern labor management solution after the year the restaurant industry has just had may seem daunting but operating without ...