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Member who wanted to go into the search zone they would provide a plane. information, the request for that nightflight came from the family members. they said they wanted to be there offering prayers to help the search process. that search process now is over. we don't know whether that flight will go ahead. many psychologist would say this would help to get that closure, to see the debris and see where a close one to the family perished. so they may well go ahead. so beyond that it will be a private grieving process. while obviously a country grieves with them. 150 of the 155 passengers on bo...

Have expectations of how these people should look after the tragic death. there's been lots of commentary about, they're not emotional, they don't seem to be doing it, they're not going through the proper grieving process there. as if we expected them to be sobbing continuously about the death. and the truth is that we look for these cues to tell us how they feel but it's hard to know. everybody processes emotion in a very different way. some people go into shock states, they go into denial. so it's very hard to judge exactly how they're feeling. whether it's reflective of some dysfunctionalit...

Data that led to the definitive statement, we've lost the plane, you saw the pushback coming from china, they don't want to make a mistake. right. >> reporter: they want everything to be corroborated. they got burned on that at the outset but they've improved. >> we appreciate you reporting throughout, jim. it's been three weeks since that plane disappeared for family members this has been a period of grief, outrage. many of them suspecting the malaysian government is withholding information. few of them accepting the announcement that the jetliner is there is gone. paulina chiou joins us. i...

Passed. it gives families the rights to have briefings in the beginning of the investigation, daily briefings, sometimes twice a day. >> when families are granted access to the crash. >> it gives them rights to view the site when the plane the found. it requires the airline to help them out financially and take care of them. it gives them access to personnel and information. >> and most importantly, u.s. laws provide protection during the agonizing grieving process. >> the ntsb in the briefing rooms has a separate room for the families so they don't have this horrible scene like today with the...

The healing process or coming to terms with it or keeping hope, holding on to hope? what's the role of all the different theories? >> i think in this case it's a very important part of the process. i bheen, one thing i do remember is when their remains are finally found i had to start all over again with a whole new grieving process and new perspective, accepting the reality was really difficult. by this time i really needed the ability and events to talk about him and do anything i could to keep him alive and i just find that when we get our calls that's what everybody is doing and everybody ...