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and sir, what is the airport s responsibility in all of this? should they have had a gate, should they have had some emergency go team to bring a ladder there, should they have made arrangements through customs to get them through? what is the airport s responsibility, in your opinion? well, i think all of us are partners in the air transportation system, so after we have a few moments to get the system back up and running operationally, i think we ll all have a chance to sit down and think about how we could have done this better. but finger pointing really doesn t do anything at this point. the real issue is to try and make sure we get the passengers on their way. that was the goal from everybody in the beginning and hopefully we can get that accomplished now. if i were you, i would be pointing the finger at the snow. but i m just kidding. trying to add levity to a frustrating situation for so many people. gus whitkam, we really do appreciate your joining us. one quick question ....
Well, we were going to talk to cafe pacific now. we have been trying to get them on the phone for some time. theirs is the plane stuck on the tarmac out at jfk airport. it s been there since 2:15 in the morning, when it landed. we spoke to somebody from the port authority who said that apparently they shouldn t have landed, that there wasn t a gate, there wasn t personnel. well, cathay pacific was listening and are on the phone with us now. first, gus whitkam, thank you for calling in. are those passengers off? they have been on for almost 12 hours. good afternoon. yes, they actually are at the gate and are deplaning at this particular moment. they certainly did have a very uncomfortable experience. the plane did land early this morning, was not able to deplane until this point. let me ask, obviously somebody must have guided that plane in, air traffic control, for example. would they have routed the plane to a different location had they ....
Airlines. we are actually not going to be bringing any additional airplanes into the airport until we get the planes that are on the ground out and on their way and we have a much more structured way to make sure that once it comes in, it will be able to get into the gate and get out. okay. gus whitkam from cathay pacific, we appreciate your joining us now. we are hoping in just a little bit to go to our white house correspondent, ed henry. he is covering the president s vacation in hawaii. i would like to cover that. we expect you will get a huge laugh, because ed has a special surprise in store for you. stay with us. agen for just your signature. really? that s great. yeah. plus, it includes scheduled carefree maintenance. huh. light s green. there you go. oh, you need a pen. i had one here just a second ago. who would take my pen?? [ male announcer ] it s amazing what you can do with a pen. sign then drive is back. for a limited time get any 2011 volkswagen ....