Leveraging carrier technology to support small business customers By Erin Fenlon | April 2, 2021 This post is part of a series sponsored by The Hanover Insurance Group. The small commercial market offers tremendous opportunities for agents to increase their market share more than ever before, particularly for those who leverage technology to effectively and efficiently serve their customers. However, it is critical these technologies enable, rather than exclude, the expertise of an agent or a carrier in the insurance buying process for small businesses. Our...