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Detailed text transcripts for TV channel - MSNBC - 20140701:04:50:00

More efficient and effective. in short, he s about delivering better results. the new choice to run the va, robert mcdonald, he did go to west point. he spent five years as captain in the army but then he spent 33 years working for procter & gamble. is that kind of very big business expertise what the va needs at the very top in order to fix its problems? its problems are still considerable. the report came in friday from the assistant to the president who the white house sent to the va to fix that problem. his assessment was brutal. calls the scheduling standards arbitrary, ill-defined misunderstood. little transparency accountability. technology cumbersome and outdated. corrosive culture affecting the pace at which they re providing care and morale at the agency. the fbi launched a criminal investigation into the va scheduling practices. ....

Robert Mcdonald , He Did Go To West Point , Big Business , Procter Gamble , Va Needs , President Obama , White House , Standards Arbitrary , Corrosive Culture , Transparency Accountability , Va Scheduling Practices ,

Detailed text transcripts for TV channel - MSNBC - 20140701:08:50:00

To what doesn t work, adopting best practices that do, restructuring, making operations more efficient and effective. in short, he s about delivering better results. the new choice to run the va, robert mcdonald, he did go to west point. he spent five years as captain in the army but then he spent 33 years working for procter & gamble. is that kind of very big business expertise what the va needs at the very top in order to fix its problems? its problems are still considerable. the report came in friday from the assistant to the president, who the white house sent to the va to basically ride herd on them trying to fix this problem, his assessment was brutal. calls the scheduling standards at the va arbitrary, ill-defined, and misunderstood. little transparency or accountability. technology that is cumbersome and outdated. corrosive culture affecting bows the pace at which they re providing care. and the morale at the agency. ....

Va S , Doesnt Work , Best Practices , Big Business , Robert Mcdonald , He Did Go To West Point , Procter Gamble , Va Needs , White House , Assistant To The President , Va Arbitrary , Will Defined , Corrosive Culture Affecting ,