PLDT sees record installs and repairs, vows superior quality of service
Published February 2, 2021, 10:07 AM The Philippines’ largest integrated telco PLDT is ramping up its installation and repair capabilities this year to meet the sustained demand for broadband connectivity in the new normal and provide better customer experience. Initially hampered by the COVID-19 lockdowns last year, PLDT’s Home business has since almost doubled its installation capability as of January and is on track to further accelerate this pace. The company is also starting to see a decline in calls following up on installation and repair concerns via its hotlines and other customer...
Source: mb.com.ph