DGVCL has decided to start installing smart meters at government and semi-government offices. Over 11,000 smart meters installed in the city with 18 lakh new smart meters ordered. MD Yogesh Chaudhary clarified billing details and explained usage not increased. Customers likely to get a 2% rebate for pre-payment. State discoms offering discounts for advance payment. Rise in complaints due to misinformation on social media.