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2021 is a year of disruption. Not only has the hotel business come to a screeching halt in many markets, but travelers are modifying their list of must-haves if operators want them to return, and touchless experiences such as contactless payments, mobile check-in/out, mobile reservations, mobile keys, and hotel-to-guest text messaging are topping their list of demands. ....
Senior Editor (Hotels) 2021 is a year of disruption. Not only has the hotel business come to a screeching halt in many markets, but travelers are modifying their list of must-haves if operators want them to return, and touchless experiences such as contactless payments, mobile check-in/out, mobile reservations, mobile keys, and hotel-to-guest text messaging are topping their list of demands. Maestro, a cloud and on-premises property-management system solution provider for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, is making it easier for hoteliers to evaluate their current system features and the vendor services needed to reopen successfully in the days/week/months ahead. ....