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First launched on April 1 2004, many people originally thought Gmail was an elaborate April Fools Day joke. And, as these nostalgic images reveal, the site has come a very long way since.
Gmail is 20 years old - and it has transformed how we live and work
If Gmail proved anything, it was that people would, for the most part, accept any terms of service. Or at least not care enough to read the fine-print closely.
The reasons behind Gmail's success have nothing to do with productivity or innovation, and everything to do with where we were in 2004.
Google's new email service offered astounding features—at a cost.