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Rackspace Technology, Inc.: New Global Rackspace Technology Survey Underscores Business Benefits of Modernizing Applications to Improve Customer Experience

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SAN ANTONIO, June 01, 2021(NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced the results of a global survey revealing that, in addition to allowing products and services to stand out, modernizing technology and applications to improve customer experiences drives real-world, bottom-line benefits.
According to the survey,
How Applications Impact Customer Experience, organizations that adopt an experience-led focus enjoy 1.6x higher brand awareness, 1.5x more employee satisfaction and nearly double their rates of customer retention, repeat purchases, average order values and customer lifetime value. The research underscores the impact that modernizing applications to provide better CX can have on competitiveness and growth. ....

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New Global Rackspace Technology Survey Underscores ...

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