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Prompts, bob. >> i don't know why i'm laughing. >> you get frustrating and. and i can't put it out there because i can't get somebody on the phone to help me. >> i use atm machines in the early hours and if it doesn't work, i can't get bank of america on the phone. i barely speak english. you have to articulate. >> you have to say, when it's voice activated. one thing, if you need -- it's driving you crazy and you want to find out, per company how they get to a person you can go to two websites, get human.com or dial a human.com and phone company, fonolo. >> and whole other issue a lot

Prompts, bob. >> i don't know why i'm laughing. >> you get frustrating and. and i can't put it out there because i can't get somebody on the phone to help me. >> i use atm machines in the early hours and if it doesn't work, i can't get bank of america on the phone. i barely speak english. you have to articulate. >> you have to say, when it's voice activated. one thing, if you need -- it's driving you crazy and you want to find out, per company how they get to a person you can go to two websites, get human.com or dial a human.com and phone company, fonolo.

>> gregg: we'll autopsy been there, you call a company on the telephone and you get that awful recording. after about 20 minutes of pressing all the 1s and 2s, you have to wait another half hour to even get a human being on the line. if only there was a way to get past all the mumble and jumble and headaches. our next guest is here to help. he found the web site, dial a human.com. he's host of the mayor of the morning on fox news radio affiliate, wndban in daytona beach, florida. you're mayor of what? holly hills? >> holly hill, which is right next to the -- i was the previous mayor. >> gregg:...

Sites, which is very convenient. >> gregg: i think some of these companies actually try to make their system so hard that nobody can actually get through, which i don't get. but i am convinced that that's what they do. you would think they'd want to be nice to their customers. >> well, they certainly do. that's what customer service is all about. but that means they need an employee on the other end, but that's expensive. so they're trying to do it cheaper by going through phone prompts and either you get your answer electronically or you give up. >> gregg: yeah. all too often i give up. but n...

>> gregg: you beat me to the punch. that's right up your alley, a politician. all right. so speak jibberish. now also i figured out that sometimes you can hit zero and that will get to you an operator, a real live human being. right? >> that's one of the most common ones and if one 0 doesn't work, you continue to punch it and let go and normally it will take to you a customer service person. and if 0 doesn't work, try other numbers, 1, 2, 3, 4 on down. >> gregg: right. i hate it and i finally get after 20 minutes to talk to somebody and the -- english is like their fifth language. they're in j...