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Directly at me. it was almost like she was looking into my soul. >> reporter: that hunch led to the discovery of jaycee dugard, kidnapped and held captive for 18 years. the fbi and advocate for missing children told us they don't want to encourage false accusations, but americans should report things that don't seem right, and if police don't respond aggressively, be persistent. >> we'd rather follow a thousand blind leads for the one occasion that we do find something that may help us find a child. >> reporter: there are thousands of unsolved long-term missing children's cases, cases that can...

Looking into my soul. >> reporter: that hunch led to the discovery of jaycee dugard, kidnapped and held captive for 18 years. the fbi and advocate for missing children told us they don't want to encourage false accusations, but americans should report things that don't seem right, and if police don't respond aggressively, be persistent. >> we'd rather follow a thousand blind leads for the one occasion that we do find something that may help us find a child. >> reporter: there are thousands of unsolved long-term missing children's cases, cases that can be cracked open by one american seeing som...