Detailed text transcripts for TV channel - CNN - 20190728:17:47:00
Back that human touch. and i'm excited about that opportunity. >> do you think doctors are being trained like that? i mean, i think doctors still think of themselves as hyper rational, hyper analytic and that the bedside manner is old-fashioned medicine. >> that's one of the problems. we've been selecting brainiacs, but we won't need them on their grade point average and admission test scores. we need the people that are going to exude compassion. so emotional intelligence is going to become a much more precious selection criteria. >> one very fascinating point is that when looking at mental i...