Problematic AI chatbot 'Tessa' that gave harmful eating disorder advice to shut down
Numerous users and experts in the field of eating disorders reported firsthand encounters with the bot's problematic responses
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Numerous users and experts in the field of eating disorders reported firsthand encounters with the bot's problematic responses
The chatbot was said to be providing "harmful" and "unrelated" advice to its users.
The USA’s National Eating Disorders Association (NEDA) has disabled its AI chatbot Tessa days before it was set to replace the fired human staff who previously ran the hotline. The chatbot was taken offline following a series of harmful recommendations that Instagram users, who accused it of promoting unhealthy eating behaviours, reported receiving., Viral News, Times Now
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Eating disorder-focused nonprofit organization NEDA will no longer accept calls to its Helpline as it prepares to roll out its chatbot replacement.