CNN CNN Newsroom February 15, 2014 18:10:00
They're moving the right directions meaning to their final destination. you know, you got to hand it to all the ticket counter attendants. boy, you know they're getting an earful and a mouthful all the time and they're trying to keep it together and trying to calm people as best they can. >> reporter: interesting you should mention that because the woman who worked it out for them, they were at the counter a good 45 minutes and you could see she was trying to work it whatever way she could. in the end, it did. taking a long route home for what normally would be a three-hour flight. but she mad...
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