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Computer? >> well you know, when i do safety audits for airlines which i did for 17 years with the faa, you look at the paperwork first. you look at the cards, the tags that come off the pieces and that is the hard copy is what you look for. computer systems aren't necessarily the way to maintain your records, though it can be done if it's approved that way. but the fact there's a discrepancy, i believe as well as richard does that the batteries were changed but that the paperwork wasn't done properly. but that kind of indicates there may be something else down there. so as an investigator whe...

>> reporter: day one on the job, already storm clouds are gathering. >> i went to sleep with visions of snow in my head. >> reporter: the new mayor appears on the verge of his first report card -- how he'll deal with predictions of up to 10 inches of snow in the city. an avalanche of cry sim fell on now former mayor bloomberg in 2010, when up to two feet of snow went unplowed. >> we have to get it right. >> reporter: he's also defending himself from cry ecs, follow stinging attacks on bloom better by some speakers at the swearing-in. >> let the plantation called new york city be the city of go...