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The automaker admits 13 people died. gm's list only includes frontal crashes where airbags didn't inflate. >> general motors says 13 deaths, 47 crashes. >> they're playing with numbers. they don't count brooke's death and she's dead because of that ignition switch. >> ms. barra, is brooke melton included in general motors' death count? yes or no? >> to my knowledge, no. >> no? >> it was a side impact. >> her death has not been counted. it means like it doesn't matter. >> reporter: ken melton still keeps his daughter's number in his cell phone, something for him to hold on to. >> are you willin...

Attorney gave cnn the deposition of ray degorgio who denied changing the ignition switch. >> there was never a work order outlining this spring. >> so if any such change was made, it was made without your knowledge and authorization? >> that is correct. >> reporter: but in 2006 degorgio signed this form authorizing a fix to the ignition switch making it harder to turn inadvertently. >> you know that he lied under oath? >> the data that's been put in front of me indicates that but i'm waiting for the full investigation. >> let me help you here. he said several times he had no idea these changes...

Long delays before the company finally recalled cars for a dangerous defect. faulty ignition switches, now linked to at least 13 deaths. former federal prosecutor anton valukas today will release his findings addressing the corporate culture at gm and how it may have worked to keep the danger under wraps for a decade. ken and beth melton say a faulty switch led to their daughter, brooke's, death in 2010. they settled their initial claims against the company but have asked to reopen the case, saying gm hid evidence from them. this is something gm denies, but the meltons are unconvinced. >> they...

The new cycle begins with an explanation, but few specifics from gm's new ceo about those deadly ignition switch defects. mary barra who's been on the job about five months told reporters this morning that the company suffered from incompetence and neglect. she didn't offer details as to why the problem dragged out for 11 years. >> well, clearly there were a number of safety recalls that occurred over this period. some fairly significant. i wish i had known. the minute we knew, we took action. i believe in my heart had we known, we would have dealt with this matter at the right period of time ...

Recalled also joins us. >> poppy, there was more than just words involved here. what actions did mary barra take? >> reporter: those two words you reiterated stood out to me, carol, a pattern of incompetence and neglect at that giant automaker for 11 years. she said that never once did the fact that this ignition switch was deadly reach the highest levels of the company. she took action. she said they have dismissed 15 people at general motors that are tied to this ignition switch defect and the inability of this company or the unwillingness of this company to come forward, they have been let ...