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85% of its 17,000 patients are doing better patterson says they're not doing clinical trials why not do the randomized control trials first and then work on actual patients >> we're in a pandemic and i don't know that these patients can wait 18 months for the results. >> reporter: it's an approach that concerns many doctors >> i think it still needs to undergo those rigorous trials to understand whether their treatments work. >> reporter: hinda stockstill looked into incell dx but had similar concerns she opted to stick with the long covid center at the cleveland clinic 15 months after getting...

>> it keeps going. >> it keeps going. three pages. >> reporter: desperate for help she bought a blood test from a company that's drawn controversy called incell dx. when they sent you the blood test results what happened? >> i started to cry because there was something wrong with me, finally, that it wasn't in my head. >> reporter: ceo dr. bruce patterson believes he's found the root cause of long covid. >> it's inflammation of the blood vessels >> reporter: he recommends medications that are fda approved for other conditions like hiv and high cholesterol. but anaya's insurance wouldn't cover ...