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Training our office conducted. Joanna will now go into further detail about some of the Technical Assistance that our office provided. Good afternoon, councilmembers, cochairs. So at the end of each directors report they try to highlight a teaching moment for you about a little known fact about ada. So this month, one of the little known facts that was something that i emphasized in my training and also to the city departments is that benefits in Effective Communication dont just apply to a specific person with a disability or a can ustomer, but also to the individuals associated with that can...

Back in 2012, we began the process by asking can an can you customers about what they liked and didnt like about the cars and asked them to include what they have seen in their travels elsewhere that we can consider emulating. We used that information in our process in 2012. We began working with the bart advisory committee. The bart Accessibility Task force. We worked with them to think in particular about the accessible features of the new train cars and you will see in the slides that follow that there are quite a few features that have been added to the new train cars that are testament to...

Tickets and traffic violations. Can ustomer Service Complaints about muni drivers and taxi drivers not accepting debit cards as form of payment. We were also made aware of by sf mta that the current contract is under noithsz with negotiations with the drivers. Both parties are had at work with the strike. If this occurs there is transportation available for medical appointments. If a strike would happen, information provided on the para transit website at wchlt website at wchlt sf para transit dom. Com. Www. Paratransit. Com. Through the trip info automated phone system to pair a transit kathy...

Be supporting our budget come june. With the councils permission, what i would like to do is agenda i was and item on the june mdc meeting to really go into greater detail about the ada transition plan. What weve accomplished so far as well as what we still need to do and when we think well be finished with that. My next item is to talk about our mod office. I wanted to provide a brief update on the remodeling work at our office at 1155 market street. Awe you know weve been at the center of an active construction site for most of the last year. Our building facade has scaffold which makes it d...

Service complaints about muni drivers and taxi drivers not accepting debit cards as form of payment. We were also made aware of by sf mta that the current contract is under noithsz with negotiations with the drivers. Both parties are had at work with the strike. If this occurs there is transportation available for medical appointments. If a strike would happen, information provided on the para transit website at wchlt website at wchlt sf para transit dom. Com. Www. Paratransit. Com. Through the trip info automated phone system to pair a transit kathy n entrance can transit can ustomers. Call 4...