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Five9 Intelligent CX Platform identified as the Conversational AI leader with Generative AI, no-code IVA developer platform, and more SAN RAMON, Calif. - Five9 Inc. , provider of the Intelligent CX...
Five9 Intelligent CX Platform identified as the Conversational AI leader with Generative AI, no-code IVA developer platform, and more ...
For Allen Carpenter and Ken Workun, the sale of NetFore Systems to a U.S. company marks not so much the end of an era as the beginning of the next chapter in their entrepreneurial careers. Already an Insider? Log in Get Instant Access to This Article Become an Ottawa Business Journal Insider and get immediate access to all of our Insider-only content and much more. Learn More and Become an Insider Critical Ottawa business news and analysis updated daily. Immediate access to all Insider-only content on our website. 4 issues per year of ...
Since the November 2020 acquisition of Inference Solutions by cloud contact center leader Five9, one in five new customers are now evaluating IVAs to streamline business operations and reimagine their
SHARE Zoom Video Communications Inc. late today announced that it has entered a deal to acquire cloud contact center provider Five9 Inc. in an all-stock transaction valued at $14.7 billion. Founded in 2001, Five9 offers cloud software for the enterprise contact center market with a software-as-a-service platform that has seen rapid growth over the last year thanks to the COVID-19 pandemic. Designed to help organizations move operations from legacy on-premise data centers to the cloud, the company pitches its offering as providing business reliable, secure, compliant and scalable cloud contact...