Detailed text transcripts for TV channel - CNN - 20170412:11:37:00
On what happened on that plane? >> i think it's always difficult for people working at the airport if they have to get someone off an airplane. i was on a plane from brazil on another airline, not united. the crew rest area is inoperab e inoperable. they needed two to get off the plane because two needed to rest during the flight. nobody took them up on it. they said we will cancel the flight. you have 280 people on the airplane. they said we will cancel it. i ran to the gate agent. i said, just offer more money. they said we have policies that only allow us to go this far. i said you have $20...
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