2020 changed the way Australians shop. Can your store keep them in 2021 and beyond?
13 January 2021 4 min read Notable ecommerce acceleration and evolving consumer behaviours have changed how retailers conduct business. Ralph Kooi shares the key areas that merchants should focus on for the best ROI when it comes to digital shopping. Australian ecommerce has had unprecedented growth since April 2020. By year’s end, the market came close to hitting growth forecasts that were originally set for five years from now, as more people shop online, more often, for more types of products. Ecommerce is now a bright spot in the Australian economy and a lifeline for consumers who...