Inspector Virtual Assistant News Today : Breaking News, Live Updates & Top Stories | Vimarsana

26/02/2021
It has become easier to report anybody engaging in the shadow economy and violations of epidemiological measures in Serbia as both individuals and companies now have access to IVA (Inspector Virtual Assistant), a ChatBot application, that is part of the national inspection, the National Alliance for Local Economic Development (NALED) announced yesterday.
The new service is available on the Inspection Coordination Commission’s website www.inspektor.gov.rs.  
The IVA ChatBot will increase the efficiency and automation of the work done by the State Inspection Contact Centre, which was established in March of last year.
Through online work with customers, the IVA will cut waiting time and help the Inspection Contact Centre’s operators, analysts and inspections, as the processing of requests and repetitive work will be now done of the software application. ....

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